VIENNA Advantage Integrated eGovernance ERP System assists Government Ministries and Departments in reaching out to the citizens, convey enhanced services, provide better accountability, ensure transparency and drive and employ advantageous policies.

Market situation

One basic goal of every democracy is servicing its people. In any country, the government is the largest organization since all citizens are involved in its operations. With the growing influence of technologies and the internet in our lives, people expect things to happen at a much higher speed and with more transparency.

More than any corporation, the government needs to optimize its operations using technologies to serve its people better than ever before. Increasing the people’s satisfaction in this way becomes a success factor for better government.


Key Feature For eGovernance

One of the key features is its Information Dashboards for deciders. Citizens can be involved by various means such as SMS alerts, online application status checks, telephone systems and many more. The time required to process applications of citizens is drastically reduced and their satisfaction towards officials increases.

Apart from that, it supports approvals of applications even on mobile devices. Also, an in-built document management system is an important component that allows digitization and searches for documents, so that paper documents can be securely archived and all the work is based on digital documents.

Scope of VIENNA Advantage eGovernace ERP software

VIENNA Advantage provides one single ERP system covering all government needs. This eGovernance ERP system supports any interaction that the government has with its stakeholders such as:

  • G2C – Government to citizens
  • G2B – Government to business
  • G2G – Government to Government/Government Institutions
  • G2E – Government to Employees


Key Modules of VIENNA Advantage eGovernance system

VIENNA Advantage eGovernance ERP solution is comprised of the following 7 modules:

#1 eContracting

  • E-Tender
  • Online Expression of Interest
  • Online Submission of Proposals
  • Automatic evaluation of criteria
  • Contract creation
  • Contract Management
  • Project Management

#2 eReporting

  • Dashboard Reporting
  • Automatic Push Alerts
  • Intelligent Workflow
  • Role based Reporting
  • Email and SMS Reports
  • Key Performance Indicators (KPI)

#3 eService Delivery

  • Online Records filing
  • Identity Validation
  • Online Applications
  • Generate Record Prints
  • Status Update Online, Email, SMS, Mobile
  • eSignature, ePayment


#4 ePolicies

  • Policy Implementation using system
  • Business Process Modelling
  • Track Key figures
  • Workflow Integration
  • Approvals Automation
  • Automatic Escalations

#5 eRevenue Management

  • eTax- Filing
  • Tax Collection online
  • Tax Calculation
  • Road Tax Collection
  • Usage based charges
  • Recurring Invoices

#6 ePublic Relations

  • Internet Portal for Public Relation
  • Announcement
  • Press Releases
  • Maintain Facebook, Twitter and other Social Media account
  • Polls, Voting

#7 eAdministration
(includes HR & Payroll, Finances, Document Management and Office Management module)


HR & Payroll

  • Recruitment
  • Appraisals
  • Employee Administration
  • Termination
  • Penalty and Increment
  • Training
  • Retirement
  • Attendance
  • Leave Management
  • Suspension
  • Employee Loan


  • Expense Management
  • Treasury
  • Cash Management
  • Bank Management
  • Allocation and Distribution
  • Period Control
  • Financial Reporting
  • Multi-Organization
  • Multi-Currency
  • Multi-Dimensions
  • Reporting Hierarchies

Document Management

  • Digitization and Archiving
  • Document Search
  • Document Routing
  • Document encryption
  • Approvals
  • Indexing
  • Alerts

Office Automation

  • Incoming and Out going Documents
  • Generate Letters
  • Generate Orders
  • Publish Notifications
  • Emails
  • Task Management

Learn more about the key eGovernance ERP features! Download free brochure here.

eGovernance ERP software for all government departments

Using VIENNA Advantage eGovernance ERP software you can easily manage every government department you can think of:

  • agriculture
  • commerce
  • defense
  • public distribution
  • administration
  • housing
  • industries
  • information and broadcasting
  • law and justice
  • social development
  • tourism
  • communication
  • education
  • finance and taxation
  • foreign affairs
  • health and family welfare
  • infrastructure
  • labor and employment
  • energy and power
  • transportation
  • sports and many more.

Are you ready to take your business to the next step?

Experience the award-winning open source ERP/CRM solution! Try VIENNA Advantage Cloud ERP/CRM for free! No credit card required. No hidden costs. Premium support included!


Introducing VIENNA Advantage eGovernance ERP software solution
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