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Telecom ERP solution

Configure and manage complex business processes unique to your telecom business. Start the transformation towards digital service provider.


The right choice for many telecom organizations

Retain and grow your customer base with personalized telecom service offerings supported by cutting-edge
Telecom ERP software

online erp

Integrated Telecommunication services

Boost performance

Data Centers and Iaas providers

Boost performance

Internet Service Providers (ISPs)

Boost performance

Cable / IP TV providers

Boost performance

Telecom Maintenance

Boost performance

Telecom Infrastructure

Practice best benchmark features of your industry
 


Implement efficient end-to-end processes throughout your value chain and get better control over your organization. VIENNA Advantage Telecom ERP will help you meet your customers expectations, your own needs and be technologically ready for the future. Our ERP solution includes modules such as: CRM, Supply Chain Management, Batch Invoicing, Customer Support, Payment, Asset Management and many more.


Support digital transformation with cloud services


Learn how you can transform into a digital service provider to exceed the expectations of your customers and partners, drive profitability by simplifying communications service provider operations, optimizing margins and increase revenue with new digital and cloud services. Meet the demands of the changing telecom industry with cloud services, telecom analytics, and mobile commerce solutions all well integrated into single Telecom ERP solution.


Engage customers and drive more business


Utilize technological advancements to engage your customers with your business to increase your sales. Learn more about your customers using the Customer Segmentation tool.


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Improve decision-making capabilities by converting information to knowledge


VIENNA Advantage Business Intelligence helps you to dive into your operational structures and processes and learn about gaps and inefficiencies. Learn more about your pricing, revenue and profitability patterns and simulate "what-if" scenarios to optimize your offerings.


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Inbuilt world class document management system


VIENNA Advantage Telecom ERP solution comes with an inbuilt Document Management System that comprises of enterprise level workflow and business process management with great automation level and highly secure encryption of documents.

This DMS solution is very easy to use, highly scalable and supports millions of documents. It allows collaboration and increase productivity on different levels in the organization, making every document available in just a few seconds.


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Plan your season

Revenue and Margin Optimisation


Learn more about your operational cost and thresholds to optimize your pricing and generate more revenues and gain higher profitability. VIENNA Advantage costing module tracks your product and services cost and offers you decision making support when it comes to pricing and quotes.


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Supply Chain Optimization


Whether material handing or field staff for services and maintenance, VIENNA Advantage has the right tools to optimize your Supply Chain Operations. The services module helps you track your support requests, the Service Level Agreement module automates the invoicing and helps you track the performance of the operations.


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Plan your season

Plan your season

Business Innovation


Integrate with different operational platforms and Internet of Things (IOT) to automate business processes and operational activities. VA offers an integrated platform which serves as the central platform for all your integrated applications.


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Key Features

Telecom industry specific ERP features

Customer Relationship Management
Customer Relationship Management
Customer Management
Customer Management
Customer Contract Management
Customer Contract Management
Asset Management
Asset Management
Sales & Service Management
Sales & Service Management
Receivables Management
Receivables Management
Financial Accounting
Financial Accounting
HR Management and Payroll
HR Management and Payroll
Procurement Management
Procurement Management
Project Management
Project Management
Help Desk & Field Support Management
Help Desk & Field Support Management
Contractors Management
Contractors Management
Channel Management
Channel Management
Document Management System
Document Management System
Material Management
Material Management
Retail Store Management
Retail Store Management