Telecom ERP solution
Configure and manage complex business processes unique to your telecom business. Start the transformation towards digital service provider.
Implement efficient end-to-end processes throughout your value chain and get better control over your organization. VIENNA Advantage Telecom ERP will help you meet your customers expectations, your own needs and be technologically ready for the future. Our ERP solution includes modules such as: CRM, Supply Chain Management, Batch Invoicing, Customer Support, Payment, Asset Management and many more.
Learn how you can transform into a digital service provider to exceed the expectations of your customers and partners, drive profitability by simplifying communications service provider operations, optimizing margins and increase revenue with new digital and cloud services. Meet the demands of the changing telecom industry with cloud services, telecom analytics, and mobile commerce solutions all well integrated into single Telecom ERP solution.
Utilize technological advancements to engage your customers with your business to increase your sales. Learn more about your customers using the Customer Segmentation tool.
VIENNA Advantage Business Intelligence helps you to dive into your operational structures and processes and learn about gaps and inefficiencies. Learn more about your pricing, revenue and profitability patterns and simulate "what-if" scenarios to optimize your offerings.
VIENNA Advantage Telecom ERP solution comes with an inbuilt Document Management System that comprises of enterprise level workflow and business process management with great automation level and highly secure encryption of documents.
This DMS solution is very easy to use, highly scalable and supports millions of documents. It allows collaboration and increase productivity on different levels in the organization, making every document available in just a few seconds.
Learn more about your operational cost and thresholds to optimize your pricing and generate more revenues and gain higher profitability. VIENNA Advantage costing module tracks your product and services cost and offers you decision making support when it comes to pricing and quotes.
Whether material handing or field staff for services and maintenance, VIENNA Advantage has the right tools to optimize your Supply Chain Operations. The services module helps you track your support requests, the Service Level Agreement module automates the invoicing and helps you track the performance of the operations.
Integrate with different operational platforms and Internet of Things (IOT) to automate business processes and operational activities. VIENNA Advantage offers an integrated platform which serves as the central platform for all your integrated applications.