As technology continues to advance and the world becomes increasingly digitized new trends in document management systems (DMS) are emerging that are set to revolutionize the way businesses handle their documents in 2023 and beyond. Below is a list of the top 8 document management (DMS) trends in 2023 that will definitely have an impact on your businesses.
#1 Artificial Intelligence (AI) integration
AI is expected to become a vital component of the document management systems starting 2023. There are multiple use-cases where AI integration could bring benefits for the organizations, such as, it can be used to automate routine tasks, such as document classification and data entry, and also improve search capabilities to make it easier for employees to find the information they need.
#2 Cloud-based solutions
Cloud-based DMS offer several advantages over traditional on-premise DMS solutions, such as scalability and accessibility from anywhere. As a result, more and more businesses are moving their document management systems to the cloud. This allows them to reduce IT costs and improve collaboration among employees.
#3 Mobile accessibility
The growing popularity of mobile devices has led to an increase in the demand for mobile-friendly DMS. These systems allow employees to access and work on documents from anywhere, using their smartphones or tablets. This improves productivity and allows for real-time collaboration.
#4 Compliance and security
As more businesses move their data to the cloud, compliance and security become a major concern. In 2023, we can expect to see DMS that offer advanced security features, such as encryption and multi-factor authentication, to protect sensitive information, reduce the risks of censures and fines and achieve greater control over security and compliance!
#5 Automation and workflows
Automating workflows can save time and reduce human error. In 2023, businesses can expect to see DMS with built-in automation features, such as electronic approval workflows, that can streamline the process of handling and approving documents. The ideal document management system should enable users to easily design and set up custom workflows with specific rules and logic to automate tasks and notify users of the action required.
#6 Advanced Analytics and Document Insights
Modern document management systems (DMS) are expected to provide advanced analytics and business insights about the way the documents are used by the employees. This way they can understand more about the behavior of the document readers, and how to improve the way documents are shared, stored and accessed. Moreover the ideal DMS should also provide insights on who read your documents, how much time was spent on each page or each document. This feature specifically lends valuable insights to the marketing and sales team. For example, if you have sent a pitch deck or a proposal to a prospective customer or partner, the document tracking feature allows you to understand how much time the recipient spent on each respective page of the document.
#7 Integration with other systems
Document Management Systems (DMS) are becoming more integrated with other systems like CRM, ERP, and HR, providing a more holistic view of all the information important for the organization, streamlining business process and improving the collaboration. Below you may read more about those benefits:
Moreover, DMS providers such as VIENNA Advantage offer a powerful document management engine that can be easily embedded into any software while keeping your own user interface.
#8 Electronic Signatures
The digital signature functionality is expected to become part of the standard offering of every serious DMS provider, allowing the documents to be signed, reviewed and approved remotely, providing businesses with faster contract processing and a more seamless experience for customers. Moreover, multiple signatories should be able to endorse a single document. And when it comes to security and compliance, the DMS solution should be able to create a verifiable audit trail with tamper-proof digital signatures.
To conclude
In conclusion, the Document Management (DMS) trends of 2023 are focused on improving efficiency, accessibility, and security. As businesses continue to rely on digital information, an effective DMS will be essential for managing, storing, and sharing that information in a way that is secure, compliant, and easy to use. By staying up-to-date with these trends, businesses can ensure that their DMS is meeting their needs and helping them stay competitive in the marketplace.
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