Improve the handling of the wholesale shipments, automate the inventory control in multiple warehouses and manage thousands of SKUs without error.
Align your distribution strategy to your business strategy. Automatically generate distribution lists and ensure timely, efficient, and fast distribution of stock to retail outlets.
Whether you sell durable or non-durable goods such as packaged foods, beverages, toiletries, over-the-counter drugs, or any other products that are sold quickly and at relatively low cost, our ERP solution is the best choice to scale your business with.
VIENNA Advantage ERP for retail and supply chain is a cross platforms solution that works well on all mobile devices and operating systems. Take your mobile device to your customer, and accept orders anywhere. Distributors and FMCG companies can use our solution directly from a sales van or at customer premises.
Moreover, you do not need to worry if there is a break in the internet connection. VIENNA Advantage retail ERP works perfectly offline as well as online and will never fail you.
Track every stock movement from purchase to warehouse bin to sales order. Trace items by batches, serial numbers, lots and expiry dates from anywhere in your supply chain. Sell the old batches first by using automatic FIFO and ensure goods are consistently available at the right time and place. The tightly integrated Order Management module ensures that the right product is delivered to the customer, on time.
Use automation to handle high-volume transactions seamlessly and orchestrate inbound and outbound processing. Set up a full material flow system to facilitate automated storage and retrieval functions, inventory storage location suggestions as well as warehouse space utilization and optimization.
By automating some of the processes in your warehouse you will eliminate redundant manual processes and optimize inventory tracking, cross-docking, pick and put-away operations, multichannel fulfilment, distribution operations and more.
Customer Contact History
Maintain a complete and clear view of all interactions with your customer. Gain meaningful insights such as: who was contacted, when and where the contact was done, what was the result of the interaction, and more.
Customer Request Management
Let customers contact your customer management through various channels, irrespective of the location of registration. All customer requests will be categorized in order to receive a customer analytics.
Customer Warranty Management
Central warranty tracking and service center based on actual purchase by the customer.
Gain in-depth insights using various pre-defined customer management reports or easily create a custom reports to suit your specific business needs.
Detailed business reports help you analyze and gain insight into your products, orders, payments, inventory, supply chain and more. In this way you are going to be able to make better decisions about the right portfolio of products, analyze customer behaviors and stock levels, seasons and more. Have a real time control of your business and make more accurate forecasts.
Industry specific ERP features for your professional service business